Privacy Policy
At Code H, your privacy is not just an afterthought—it’s a fundamental part of our commitment to you. We understand that trust starts with transparency and security, which is why we’ve developed this privacy policy to clarify how we handle your personal data in compliance with the data protection laws of Saudi Arabia.
1. Information We Collect
-
Information You Provide Voluntarily: When creating an account, placing an order, or contacting us, we may collect details such as your name, email, phone number, address, and payment information.
-
Automatically Collected Information: This includes device information (browser type, operating system), browsing behavior (visited pages, time spent on site), IP address, and cookies to enhance your user experience.
-
Additional Data: Any feedback or inquiries you share with our customer support team.
2. Why Do We Collect Your Data?
We collect your data to provide a seamless and personalized shopping experience, including:
-
Processing Orders: Ensuring accurate and timely delivery.
-
Enhancing Your Experience: Understanding your preferences to tailor our content and services.
-
Communication: Keeping you informed about offers, updates, or important changes.
-
Legal Compliance: Ensuring adherence to all regulatory requirements.
3. How We Use Your Data
-
To confirm orders, process payments, and arrange shipments.
-
To analyze usage patterns to improve our products and services.
-
With your consent, to send promotional messages and exclusive offers.
-
To comply with legal obligations when necessary.
4. Data Sharing
We do not sell or share your personal data with unauthorized third parties. Your information may only be shared with:
-
Shipping Companies: To ensure product delivery.
-
Payment Providers: For secure transaction processing.
-
Government Authorities: If required by law.
5. Data Security
We take privacy seriously and implement advanced security measures, including:
-
Encryption for data transmission and storage.
-
Firewalls and security software to protect our platform.
-
Restricted access to sensitive data to prevent unauthorized use.
6. Cookies & Tracking Technologies
We use cookies to enhance your experience:
-
Performance Cookies: Analyze how you interact with our site.
-
Preference Cookies: Remember your settings and choices.
You can modify your cookie preferences through your browser settings.
7. Your Rights
As per Saudi regulations, you have the right to:
-
Access Your Data: Request a copy of your stored information.
-
Modify Your Data: Correct any inaccurate details.
-
Delete Your Data: Request the removal of data no longer needed.
-
Opt-Out: Refuse the use of your data for marketing purposes.
8. Data Storage
Your information is stored on secure servers in Saudi Arabia or approved locations that comply with local laws. We retain data only for as long as necessary to fulfill its intended purpose or as required by law.
9. Updates to Our Privacy Policy
We may update this policy periodically. You will be notified of significant changes via email or through our website.
10. Contact Us
For any privacy-related concerns, feel free to reach out to us:
-
Email:
-
Phone:
-
Address:
At Code H, your trust is everything. Shopping with us isn’t just a transaction—it’s a relationship built on security and transparency.